About Service

Service was founded in 2024 by Charlotte Jacklin to support both new and established businesses in building confidence and visibility through smart, strategic social media and marketing.

With a background in both in-house and freelance roles, Charlotte brings over fifteen years of experience working with leading fashion and lifestyle brands including Paul Smith, Ben Sherman, Ted Baker, Levi Strauss, and more. From long-term client retainers to corporate consultancy and social media training days, Service is designed to be there for you at every stage of your marketing journey, wherever you are at we can help. 

Whether you're looking to refine your brand’s content, strengthen your visual identity, or simply feel more confident showing up online, Service offers practical, thoughtful support to help you get more from your marketing, and connect with the people who matter.